at this point am defending MESA and i dont know why, my past amp was a Orange rocker 30, which i used for over 2 and a half years gigging and all, and never ever fail, nothing not even the tubes!, but heres the story with the MESA bought it in USA, then bring it to Guatemala, that was the last february after 3 months of owning the amp the SOLO button in the footswitch is faulty and i fixed it by myself, then i noticed weeks after that some rattling i checked the tubes and one has a component just loose inside the tube so i had to order new tubes, then 2 months after that the other pair fail too, ok so i bought new set, then 3 weeks ago the C90 speaker just went dead i posted over here the problem so then again i just bought a new speaker which i recently changed in the past 6 days or so, and now happy because finally i changed the speaker NO REVERB! so checked all wich bring me to this post, now yesterday i spend a lot of money doing an international call to speak finally to MESA, the first thing they say its my warranty is void because im on Guatemala, next theres nothing i can do because we dont have dealers or qualified techs, hell theres not even techs in guatemala believe it or not, so the only solution they gave me its to send the chassis to petaluma, i checked and its nearly 1000$ to send the amp and it to return in shipping costs, so do the math, for every problem this amp has gave me for smaller that they seem, the amount its nearly a new mark V, its not fair really it isnt, why im i a different customer just for being outside US?, they didnt even offer me to send me a new speaker or a new set of tubes or a footswitch or anything after i explained all the problems the amps has gave me over one year, i own a MESA mark V , and after all that crap i must say sounds amazing its a great amp, the costumer service were kinda good because they were nice , but facing the reality is IM ON MY OWN ALL ALONE with this amp, i dont have any support or nothing, i already check the schems and pics of inside of the amp, and order the new JFETS hopping thats the problem, after repairing two tube amps in my life i must say im afraid of touching the inside of the mark V although its seems an easy fix, im afraid, but hey what can a Guatemalan owner of a MESA boogie Mark V can do? somethimes i wish Mr. Randall could hear my story to hear what he has to say? but ejjj the world is just unfair and all i can do its to rate MESA Boogie in reability 4 of 10 points.
sorry about my boring story
thanks and any help its well received.
Dre.